Legal notice

Publisher

The basaltone.app website and the Basaltone applications (web, iOS, Android) are published on a non-professional basis by an individual publisher during the beta. Their identity has been provided to the hosting providers below as required by law, is available on request at contact@basaltone.app, and will be published on this page before the commercial opening of the service.

Contact: contact@basaltone.app

Hosting

The application and its data are hosted by:

• Vercel Inc., 440 N Barranca Avenue #4133, Covina, CA 91723, United States, for application hosting.
• Supabase Pte. Ltd., 65 Chulia Street #38-02/03, OCBC Centre, Singapore 049513, for the database, authentication and file storage.

These providers can be contacted through the details published on their respective websites.

Intellectual property

All Basaltone content, including the brand, logo, interface, exercises, educational content, signal-processing algorithms and training texts, is protected by copyright and trademark law. Any reproduction, representation, adaptation or exploitation, in whole or in part, without prior written permission, is prohibited.

Reporting illegal content or an infringement

To report content you believe to be unlawful, or an infringement of your intellectual property rights, write to contact@basaltone.app stating:

• your contact details;
• a description and the precise location of the content concerned;
• the reason for the report and, where applicable, the legal basis relied on;
• a statement attesting to the accuracy of the information provided.

Personal data

Personal-data processing is described in our privacy policy. Any request regarding your rights can be sent free of charge to privacy@basaltone.app.

Terms of use

Use of the service is governed by our terms of use.

Health

Basaltone is not a medical device and provides no diagnosis. Voice training is a physical effort: in case of pain, persistent hoarseness or an ENT condition, consult a health professional before continuing.

Complaints and mediation

Any complaint about the service can be sent to contact@basaltone.app, and we undertake to answer it. Subscriptions bought on the web are sold and invoiced by Paddle, our authorized reseller and merchant of record: a complaint about the payment, the invoice or a refund is handled by its buyer support. Purchases made through the App Store or Google Play are handled by the platform concerned.